ServeNow Featured on the Paralegal Voice
- January 10, 2012
- by ServeNow Staff
Last week ServeNow was featured on Legal Talk Network's The Paralegal Voice. CEO Adam Camras sat down with Vicki Voisin, one of the show’s co-hosts, to provide some insight on what paralegals should look for when hiring a process server. Legal Talk Network receives an average of 130,000 monthly downloads, and The Paralegal Voice’s monthly podcast is downloaded by approximately 6,000 professionals each month. The featured podcast, titled Paralegals & Process Servers, focuses on interviewing and hiring process servers, and what to look for in a professional.
The podcast discusses:
- Locating a trusted professional
- Questions to ask before hiring
- Bulk serves
- Fee structure
- Process serving software
- Electronic service
- Red Flags paralegals should look for
Because paralegals handle service for law firms, they represent a tremendous opportunity for process servers to gain repeat business. Listen to the podcast for an idea of what qualifications you should highlight when marketing your services to a paralegal, attorney, or legal assistant. You should also prepare answers to the common questions a paralegal may ask, take note of available software and expectations for updates.
Listen here: The Paralegal Voice: Paralegals & Process Servers
For the discussed study on service by sheriffs and private professionals, check out the Process Server vs. Sheriff Infographic.
In the interview, Camras recommends that paralegals find trusted process servers. Even if a process server is referred from another paralegal or colleague from another firm, he stresses the importance of checking their website, completing an Internet search for the company and “complaints”, and verifying their license among other things. The key point he stresses is that paralegals should turn to trusted networks that have a person other than the server who can be consulted for complaints or problems with service.
The interview encourages paralegals to get a better understanding of what the fees, the communication, and the details of the serve will include, upfront. Fee structure, number of attempts, how updates will be provided, deadlines, and the affidavit of service were all highlighted as important by Camras, and he encourages professionals to finalize the details in an email.
For more on what ServeNow suggests looking for in a process server, check out the Hiring a Process Server Checklist.
The Paralegal Voice is a monthly podcast co-hosted by Lynne DeVenny and Vicki Voisin, paralegals with a combined twenty years of experience. The podcast focuses on paralegal and legal assistant trends and issues. Vicki Voisin is a NALA Advanced Certified Paralegal whose weekly e-zine, Paralegal Strategies, reaches thousands of readers. Lynne DeVenny runs the Practical Paralegalism blog and is a North Carolina State Bar Certified Paralegal who works for a civil rights firm.
To visit The Paralegal Voice: click here