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What Really Counts When Collecting Payments

  • June 17, 2009
  • ServeNow.com Staff

While the economy continues to decline, most process serving and investigation companies have retained a steady influx of work. Yet, there are still areas of the business that have been faced with difficulties related to the …

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Should You Compete on Value or Price?

  • May 27, 2009
  • ServeNow.com Staff

According to a poll in the PInow.com and ServeNow.com Yahoo! Groups 28 percent of investigators have discounted their fees during the recession, and 16 percent of process servers have cut rates as well. Times are tough, and …

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Use Technology To Your Advantage

  • April 15, 2009
  • ServeNow Staff

When Matt Klein, Vice President of Sunshine Legal Services, began accepting electronic papers in the late 1990s his business increased between 30 and 40 percent. Customer service is just one of the many reasons why most process …

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Thomas Ruskin: From NYPD to PI

  • February 24, 2009
  • ServeNow Staff

PInow.com member Thomas Ruskin grew up as the son of a litigation attorney who became the City of New York's Investigations Commissioner, and heard about investigations daily. This drew him toward the field of investigation …

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Referrals: The Power of Word-of-Mouth Marketing

  • February 10, 2009
  • ServeNow.com Staff

Word-of-mouth marketing is considered one of the most powerful forms of promotion. Referrals are targeted, cost-effective and most importantly, they come from a reliable resource. If your brother were to tell you that his …

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Your Business Card, Your Brand

  • February 10, 2009
  • ServeNow Staff

Think of your business card as a first and last impression. People can make assumptions about your business based on the information on and the quality of your business card. It also serves as a lingering reminder of you long …

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